Documentation

TapCub Docs

Set up and use TapCub analytics, behavior analysis and live chat across websites, apps and mini programs.

I am a…Webmaster or SEOMobile developerProduct analystLive chat adminBackend developer

Start here

Pick what you want to connect first. Each guide takes about five minutes.

Add a websitePaste one snippet, see visits in the real-time report within minutes.

Add an appRegister the app, integrate the SDK and verify the first session.

Set up live chatTurn on the widget, invite agents and run a test conversation.

Browse by product area

Everything TapCub does, organized the same way as the console.

Get started

What TapCub is, quickstarts for every platform, and the concepts and collection settings everything else builds on.

• Introduction
• Website

Web analytics

Cookie-less website traffic, sources and goals, bots and AI crawlers, performance, errors and SEO health.

• Overview
• Sources
• Bots & AI

App analytics

Users, retention, channels, screens and stability for Android, iOS, HarmonyOS and mini programs, merged across platforms.

• Overview
• Users
• Stability

Behavior analytics

Funnels, retention, paths and more on one event model, plus people, segments, business analysis, monitors and AI.

• Overview
• Choose analysis
• Funnels

Live chat

Chat widget, agent workbench, knowledge base and AI replies, translation, proactive messages and reports.

• Overview
• Install
• Workbench

SDKs

Web, mini program, mobile, cross-platform and server SDKs: install, initialize, track and identify.

• Overview
• JavaScript

API

The collection API: authentication, browser collection, server-side events and log import.

• Overview
• Server events

Help center

Account and plans, private deployment, privacy and security, troubleshooting, glossary, recipes and support.

• Privacy
• Data issues
• Support

SDKs & API

Official SDKs for every platform, plus an HTTP API for collection.

JavaScriptReactVueNext.jsWeChatAndroidiOSHarmonyOSFlutterNode.jsPythonHTTP API

Need a hand?

TroubleshootingNo data, double counting or numbers that do not match.Contact supportTalk to the TapCub team about setup or your account.Private deploymentRun TapCub on your own servers, deployed and operated by us.